General information

Whether using land, sea or air transport, Croatia is within easy reach from several European destinations. The country’s nine international airports serve low-cost carriers and the world’s leading airlines that fly to Croatia. The visa regime for visiting Croatia is highly favourable and simplifies the visa application process. The Ministry of Foreign and European Affairs of the Republic of Croatia has set up a website with detailed information. Citizens of non-European countries can apply for Croatian visas at any appropriate diplomatic missions in their countries listed here. Visitors from the USA, Canada, Great Britain, Australia and New Zealand do not require a visa to travel to Croatia. To get a visa for the Schengen area, citizens of most non-European countries will probably need to obtain a visa under the agreements concluded between Croatia and their country. Information about the Croatian visa regime is available here.

Once you’ve decided on the cruise and the cabin type right for you, booking is easy. Simply book online. After receiving your booking request through our website, we will check availability and email you the booking confirmation and payment instructions. Bookings will be considered as finally confirmed only after receiving your deposit payment. The deposit must be paid at least 3 days after receiving an email with the booking confirmation and payment instructions. Upon deposit payment received, depending on the chosen method of payment, you will be sent a confirmation of income and a confirmation with detailed information about the reservation, invoice and information on the remaining amount to be paid before departure. After payment of the remaining or total amount (at least 30 days before the arrival), you will receive an invoice listing all payments made and a voucher with boarding instructions, rules of conduct on board and optional services.

We require a deposit of 150-300 EUR per person to confirm any reservation. This is part of your final payment due 30 days before the cruise date. Any reservation made within 30 days of the departure date must be accompanied by full payment and are subject to Cancellation Terms. Payments can be made by credit card or bank transfer. All our rates are charged in Euro.

All deposits are non-refundable. Different cancellation policies may apply to each reservation, and for each reservation the guest needs to agree with the specific booking conditions provided by the operator. The reason for your cancellation may be covered under the terms of your travel insurance, so it is essential to check your policy, as you may be able to reclaim applicable charges through your provider. We strongly recommend that you take out adequate travel insurance when you confirm your booking to ensure you are protected from all eventualities.

Please note that ground transportation services are available for purchase to and from the pier. If you choose to use our transfer service to arrive at the ship on embarkation day, we will need your flight arrival information before your trip to ensure that we can transport you directly to the ship on time. We also offer transfers from the pier to the airport on debarkation day, as well as pre and post-hotel stays and hotel transfers between the hotel and port.

The Croatian currency is the Euro (EUR). You can withdraw cash from any ATM that accepts MasterCard or Visa in Croatian kuna, and many do. You will be able to use your debit, credit or travel card in most shops, restaurants and hotels, though some smaller stores may only take cash.

All ships provide free Wi-Fi on board. You may access the internet in the salon or from the rear lounge. The connection is a cellular service, so the connection may be unreliable during times when sailing. It is best used for checking email and accessing news portals. If you want to download files or stream videos, we suggest doing so on another occasion when ashore, where speeds are more reliable than at sea. Many Croatian restaurants, bars, cafes and shops have free internet connections available for their customers. We suggest doing as much as possible when ashore where speeds are better than at sea.

The official language on board our cruises is English. Occasionally, there will be another language if a large group of native speakers of another language is on board.